CANCELLATION & RESCHEDULING POLICY

Please provide 24 hours’ notice for cancellations.

  • Cancellations made prior to this window are rescheduled, pending availability, free of charge.

  • Cancellations made without 24 hours’ notice but prior to the start of the session incur a $50 late-cancellation fee.

  • No-shows or cancellations made after the start of the session incur the full fee.

If you are running late to a session, please email, call, or text. This is the only circumstance under which texting is allowed. If you arrive late, session will continue until the regularly-scheduled end time.


CONFIDENTIALITY

With the exception of certain specific exceptions described below, you have the absolute right to the confidentiality of your therapy. I cannot and will not tell anyone else what you have told me, or even that you are in therapy with me without your prior written permission. Under the provisions of the Health Care Information Act of 1992, I may legally speak to another health care provider or a member of your family about you without your prior consent, but I will not do so unless the situation is an emergency. I will always act so as to protect your privacy even if you do release me in writing to share information about you. You may direct me to share information with whomever you chose, and you can change your mind and revoke that permission at any time.

If you elect to communicate with me by email at some point in our work together, please be aware that email is not completely confidential. All emails are retained in the logs of your or my internet service provider. While under normal circumstances no one looks at these logs, they are, in theory, available to be read by the system administrator(s) of the internet service provider.

The following are legal exceptions to your right to confidentiality. I would inform you of any time when I think I will have to put these into effect.

  1. If I have good reason to believe that you will harm another person, I must attempt to inform that person and warn them of your intentions. I must also contact the police and ask them to protect your intended victim.

  2. If I have good reason to believe that you are abusing or neglecting a child or vulnerable adult, or if you give me information about someone else who is doing this, I must inform Child Protective Services within 48 hours and Adult Protective Services immediately.

  3. If I believe that you are in imminent danger of harming yourself, I may legally break confidentiality and call the police or the local crisis team. I am not obligated to do this, and would explore all other options with you before I took this step. If at that point you were unwilling to take steps to guarantee your safety, I would call the crisis team.

For couples sessions: if you and your partner decide to have individual sessions as part of the overall couples treatment, we will discuss what you would like to bring back to the couples sessions. I will remind you of this policy before beginning such individual sessions.


SOCIAL MEDIA POLICY

Social Media is a wonderful tool that helps people get informed and engaged. I use social media for my business, and I have created a social media policy to better inform you how I use social media in my practice. If you have any questions about my policy, I encourage you to bring them up when we meet. Social media and technology are also constantly changing and there may be times when I need to update this policy. If I do so, I will post the policy online and inform you of the changes in our session. The basis for this policy is to protect our relationship and your confidentiality in session.

  • CONFIDENTIALITY: You decide what you want to keep confidential. I must keep my relationship with you completely confidential except in cases of where you might harm yourself or others. Thus, if you post on my page, you are opening up the possibility of people making assumptions about our relationship or asking you about your connection to me. You get to decide what you tell people. You have a choice as to what you reveal about yourself online; however, I will not reveal my connection to you. Thus, this is how I handle different social media options:

    • FOLLOWING: I have no expectation that clients will want to follow any of my public social media business accounts. You are welcome to use your own discretion in choosing whether to follow my public social media business accounts. Note that I will not follow you back. I do not follow current or former clients. If there are things from your online life that you wish to share with me, please bring them into our sessions where we can view and explore them together

    • FANNING: You may “like” my Instagram or Facebook content. If you “like” any of my content, you are choosing to reveal that you are connected to me in some way. My business page exists to be a forum of information and inspiration. I will not engage in conversations with you on that page.

    • INTERACTING: Please do not use messaging on social networking sites to contact me. If there were an emergency, I would not be able to respond timely as I do not check these accounts regularly. The best way to interact with me is by email or phone.

  • USE OF SEARCH ENGINES: I do not “google” my clients or look up information on them for any reason. I think it is important that I know you as you are in our sessions. If I do come across your information online, I will move on and avoid reading content.

  • EMAIL: I prefer using email only to arrange or modify appointments. Please do not email me content related to your sessions as email is not completely secure or confidential. If you choose to communicate with me by email, be aware that all emails are retained in the logs of your and my Internet service providers. While it is unlikely that someone will be looking at these logs, they are, in theory, available to be read by the system administrator(s) of the Internet service provider.

  • TEXT: Text should only be used to communicate to me that you are running late to an appointment. Please know that text isn’t always secure. Brief texts related to your appointment only is acceptable.

  • LOCATION­-BASED SERVICES REVEAL YOUR LOCATION: If you use location-based services on your mobile phone, you may wish to be aware of the privacy issues related to using these services. Please be aware of this risk if you are intentionally “checking in” from my office or if you have a passive LBS app enabled on your phone.

If you have questions or concerns about any of these policies and procedures or regarding our potential interactions on the Internet, do bring them to my attention so that we can discuss them.